Alice Dryden (huskyteer) wrote,
Alice Dryden

People keep ringing my phone

I was worried when I was told this job would involve providing tech support. To me, 'technical' implies an intimate knowledge of motherboards and cables. Luckily, however, my helpline calls usually go like this:

"Are you clicking the login button?...Are you on the login screen?...Have you got Internet Explorer open?...Do you know what the Internet is?"

etc, etc.

By the time it's sorted I'm biting chunks out of my desk, but to the person on the other end, I am God.

I also field general calls, queries and complaints about the various websites, to which I can often reply "dunno mate, I'm a temp". But sometimes I can't get away with it that easily. My immediate boss is in Nepal for three weeks, so I am currently very much where the buck stops. And I don't think I'm a terribly good buck-stopper. I am a timid, artistic soul who just wants to be left in peace to code beautiful HTML, but is constantly interrupted by harsh realities. Like invoices.

Sometimes admin is fun, though. Last week I got to change all the passwords. And no, they're not now all set to the names of Pokémon. Or Digimon for that matter. But I did spend an enjoyable morning thinking them up. The best part is that the old passwords expire the day I leave and the new ones kick in the following morning...

  • Little Bookroom

    To my great excitement, I worked out a way to fit yet another bookcase into my home. Then I had to wait several months for IKEA to admit they would…

  • Lions on Air

    My friend and fellow spy fiction fan Jeff, of, has started a podcast dedicated to Mick Herron's Slough House series of novels and…

  • Meme of the Times

    1. Are you an essential worker? Technically - I'm a civil servant - but I don't have a letter, and I get to work from home. I'm not directly…

  • Post a new comment


    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.