Alice Dryden (huskyteer) wrote,
Alice Dryden
huskyteer

People keep ringing my phone

I was worried when I was told this job would involve providing tech support. To me, 'technical' implies an intimate knowledge of motherboards and cables. Luckily, however, my helpline calls usually go like this:

"Are you clicking the login button?...Are you on the login screen?...Have you got Internet Explorer open?...Do you know what the Internet is?"

etc, etc.

By the time it's sorted I'm biting chunks out of my desk, but to the person on the other end, I am God.

I also field general calls, queries and complaints about the various websites, to which I can often reply "dunno mate, I'm a temp". But sometimes I can't get away with it that easily. My immediate boss is in Nepal for three weeks, so I am currently very much where the buck stops. And I don't think I'm a terribly good buck-stopper. I am a timid, artistic soul who just wants to be left in peace to code beautiful HTML, but is constantly interrupted by harsh realities. Like invoices.

Sometimes admin is fun, though. Last week I got to change all the passwords. And no, they're not now all set to the names of Pokémon. Or Digimon for that matter. But I did spend an enjoyable morning thinking them up. The best part is that the old passwords expire the day I leave and the new ones kick in the following morning...
Subscribe

  • Tails in Wales

    I took a long weekend to visit my vicar friend Miles, recently relocated to Wales, and to meet his dog Poppy, star of TV's The Dog House. The…

  • Working from Home from Home

    Last week I took advantage of the working from home situation and decamped to Howard's. Monday was a bank holiday and Tuesday was my civil service…

  • Brexit Booze Cruise

    I had some leave to use up before the end of February, so my friend M. and I decided to act on a plan we had idly come up with some months…

  • Post a new comment

    Error

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.
  • 0 comments