Last week, an e-mail came requesting that the pages be updated. I replied confirming receipt and saying I'd get round to it as soon as possible.
Last night, this e-mail:
Can you please let me know when you will be able to put the stuff up on our website as the conference literature went out 2 weeks ago and clients are going to the BCR website and its not there!
Leaving aside the missing apostrophe, some points:
- I didn't have the information two weeks ago. Who am I, Agent Sapphire?
- Pay peanuts, get monkeys. For the rate you offer, I'm not going to put my personal life on hold and jump whenever you snap your fingers.
- Although I've told you till I'm blue in the face that I DON'T HAVE MICROSOFT WORD, you insist on sending me Word docs, resulting in a delay while I e-mail it to my work address and take a shufti.
Furthermore, they want to know if I will pop in and show them how to make updates themselves. I am unwilling on several counts:
- They are too cheap to buy any software, so I will have to show them how to code raw HTML in Notepad.
- They ain't gonna like that.
- Nobody in the office knows how to get round their firewall to actually upload files, and I certainly don't.
- Sorry to be precious, but that's MY code and I don't want it cocked up.
- So basically, you're asking me to deprive myself of a small but profitable sideline?
Ah well, time to stop griping and actually take a look at the updates I suppose...