By the time my shiny orange Motorola Pebl arrived on Saturday I'd talked myself round and was looking forward to entering the world of colour screens, MP3 ringtones and built-in videocameras, so it was something of a blow to find the new phone wouldn't accept my old SIM card.
The old card works fine in my old phone - and AFAIK any other phone. The new SIM card Virgin sent me in the hope I would pass it on to a friend works in both the old and new phones. It's only the ideal combination of old card/new phone that eludes me.
After twenty minutes on hold, a nice customer service agent has arranged to send me a replacement SIM card with my old details on it. The problems are:
- It won't have my stored phone numbers on, so I have to transfer these from old-phone-SIM-card to old-phone-battery, thence to put them on the new-SIM-old-number when it arrives
- Said battery has less memory than the SIM card (my new one will have many times more memory than I have friends) so I ran out of room on the Rs and am having to write the rest down
- When they send out the new card they'll cancel the old one, so I'll be without a mobile number for an uncertain period of time, beginning at some point today
(Virgin's hold music was an easy-listening version of Boys Don't Cry by the Cure. I found this rather bizarre.)